Last Updated: August 10, 2025

This Privacy Policy explains how MICO (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you access or use our website[https://micointhehouse.store] (the “Site”), purchase from us, or otherwise interact with our services (collectively, the “Services”).

For the purpose of this Privacy Policy, “you” and “your” refer to any user of our Services, whether you are visiting the Site, making a purchase, or otherwise providing information governed by this Policy.

Please read this policy carefully. By using or accessing any part of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our privacy practices, for operational reasons, or to comply with legal or regulatory requirements.

When we make changes, we will update the “Last Updated” date at the top of this page and post the revised policy on our Site. We may also take additional steps as required by applicable laws.

How We Collect and Use Personal Information

We collect personal information from a variety of sources in order to provide our Services. The type of information we collect and how we use it depends on how you interact with us.

In addition to the specific uses described below, we may use your personal information to communicate with you, operate and improve our Services, comply with legal obligations, enforce our terms, and protect or defend our rights, the rights of our users, or others.

Types of Personal Information We Collect

The types of personal information we collect depend on how you use our Site and Services.

When we refer to “personal information,” we mean any information that identifies, relates to, describes, or can reasonably be linked to you.

Below are the categories and specific types of personal information we may collect.

Information You Provide Directly

We may collect the following types of personal information that you choose to provide when using our Services:

•Contact Information, such as your name, address, phone number, and email address

•Order Information, such as your name, billing and shipping address, payment confirmation, email address, and phone number

•Account Information, including username, password, security questions, and other data used for account security

•Customer Support Information, such as messages or other content you choose to share with us when contacting our support team

Some features of our Services may require you to provide certain personal information. You can choose not to provide this information, but doing so may limit your access to those features.

Usage Information We Collect Automatically

We may automatically collect certain information about how you interact with our Services (known as “Usage Data”).

To do this, we may use cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include information such as device details, browser type, network connection, IP address, and how you interact with our Site and Services.

Information We Receive from Third Parties

We may also receive personal information about you from third-party sources, including:

•Shopify, which powers our website and supports our Services

•Payment processors, who collect payment details (such as bank account or credit card information and billing address) in order to fulfill your orders

•Analytics and marketing partners, who may collect data using cookies, pixels, SDKs, or similar tools when you browse our Site, interact with our emails, or engage with our ads

Any information we receive from third parties is handled in accordance with this Privacy Policy.

Please also refer to the section “Links to Third-Party Sites and Services” for more details.

How We Use Personal Information

We use your personal information for various purposes, including:

To provide products and services
We use your personal information to process payments, fulfill orders, manage your account, handle returns or exchanges, arrange deliveries, and send notifications related to your purchases.

Additionally, Shopify may match your account with other Shopify services to enhance your shopping experience.

In such cases, Shopify will handle your information in accordance with its Privacy Policy and Consumer Privacy Policy.

For marketing and advertising
We may use your personal information to send marketing communications (via email, text, or mail) or to show you advertisements for our products or services.

This may include customizing content or ads on our Site or on other websites based on your preferences.

For security and fraud prevention
We use your personal information to detect, investigate, and respond to potential fraud, illegal activity, or misuse of our Services.

If you register an account, it is your responsibility to keep your login information secure.

Please avoid sharing your username or password. If you suspect your account has been compromised, contact us immediately.

To communicate and improve our services
We use your personal information to provide customer support and enhance our Services.

This helps us respond effectively, maintain a strong customer relationship, and operate in line with our legitimate interests.

Cookies

Like many websites, we use cookies on our Site.

For detailed information about the cookies used to operate stores on Shopify, please visit:https://www.shopify.com/legal/cookies

We use cookies to improve and enhance our Site and Services—such as remembering your preferences and behavior, analyzing how our Site is used, and optimizing the overall experience (which is part of our legitimate interest).

We may also allow certain third parties and service providers to use cookies on our Site to help us better personalize our content, products, and advertising—both on our Site and across other websites.

Most web browsers accept cookies by default, but you can change your browser settings to remove or reject cookies.

Please note that deleting or blocking cookies may negatively impact your experience, and some features or functions may no longer work properly.

Blocking cookies also may not completely prevent information sharing with third parties such as advertising partners.

How We Disclose Personal Information

In certain situations, we may share your personal information with third parties for contractual, legal, or operational purposes, as described below:

Service providers who perform services on our behalf, such as IT support, payment processing, data analysis, customer service, cloud storage, fulfillment, and shipping

Business and marketing partners who assist us in providing services or delivering advertisements. These partners will use your information according to their own privacy policies

With your consent, such as when you instruct us to share information—for example, when you authorize shipment of products or use social media widgets and login integrations

Our affiliates or group companies, where sharing supports our legitimate business interests

In business transactions, such as mergers or bankruptcies, or to comply with legal obligations (including subpoenas and search warrants), enforce our terms, or protect our rights or those of others

We disclose the following categories of personal and sensitive information for the purposes listed above:

Categories of Personal Information We May Disclose and Who We Share It With

1. Contact details, order/account information

・Examples: name, email, shipping/billing address, phone number

・Shared with: service providers (e.g., ISPs, payment processors, fulfillment partners, customer support providers, analytics platforms)

2. Commercial information

・Examples: order and shopping history, customer support messages

・Shared with: service providers, marketing partners

3. Internet or similar activity data

・Examples: site usage data, browsing activity

・Shared with: service providers, analytics platforms

4. Geolocation data

・Examples: IP-based location info

・Shared with: service providers

Note:We do not use or disclose sensitive personal information to infer characteristics about you, and we do not share such information without your explicit consent.

Links to Third-Party Sites and Services

Our Site may contain links to third-party websites or online platforms that are not operated or controlled by us.

If you choose to follow these links, please review the privacy and security policies as well as the terms and conditions of those websites.

We are not responsible for the privacy practices, content, or accuracy of any third-party sites.

Information you share publicly (including on social networking platforms linked to our Services) may be visible to other users of those platforms and is not subject to this Privacy Policy.

Please note that the inclusion of a link on our Site does not imply endorsement of that platform or its content unless explicitly stated.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the details below to request its deletion.

As of the effective date of this policy, we are not aware of any “sharing” or “selling” (as defined under applicable law) of personal information from individuals under 16 years of age.

Security & Data Retention

We take reasonable steps to protect your personal information, but please note that no method of transmission or storage is 100% secure.

We cannot guarantee “perfect security,” and information you send to us may not be secure in transit.

We recommend that you do not send sensitive information through unencrypted channels.

We retain your personal information only as long as necessary for the purposes it was collected—such as maintaining your account, providing services, complying with legal obligations, resolving disputes, and enforcing our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. They include:

Right to access: You may request access to the personal information we hold about you.

Right to deletion: You may request that we delete your personal information.

Right to correction: You may ask us to correct inaccurate or outdated personal information.

Right to data portability: In some cases, you may request a copy of your data or ask us to transfer it to another service.

Right to restrict processing: You may request that we stop or limit how we process your personal information.

Right to withdraw consent: If we rely on your consent to process your data, you may withdraw it at any time.

Right to appeal: If we deny your request, you may have the right to appeal that decision.

Right to manage communications: You can unsubscribe from promotional emails by clicking the unsubscribe link in our messages.
(Please note: you may still receive non-promotional emails, such as those about your orders or account.)

You can exercise these rights by following the instructions on our Site or by contacting us using the information provided below.

We do not discriminate against you for exercising any of your rights.

Before fulfilling your request, we may ask you to verify your identity (e.g., by confirming your email address or account details).

You may also appoint an authorized agent to submit requests on your behalf.

If so, we may require documentation confirming their authority and may also ask you to verify your identity directly with us.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below.

If you are not satisfied with our response, you may also have the right—depending on your location—to file a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside of your country of residence.

Your information may be handled by staff, service providers, or partners located in other countries.

If we transfer your personal information outside of Europe, we will use approved transfer mechanisms—such as the European Commission’s Standard Contractual Clauses or equivalent safeguards approved by UK authorities—unless the destination country is recognized as providing adequate data protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, please contact us at:info@micointhehouse.com